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FAQ

Get answers to common questions about Good2Go and its products.

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How does Good2Go prevent crime and misuse?

Good2Go’s effectiveness derives from the simple act of requiring a personal device to access a secure space. When someone has to use their smartphone, it drives an immediate change in human behavior. Each user creates a digital fingerprint holding them accountable, which deters bad actors. This mitigates risk, shrink, and misuse associated with these vulnerable areas while protecting brand reputation and driving profitability.

How is Good2Go more secure than keys and punch codes?

Keys can easily be easily stolen and/or duplicated. Punch codes lack accountability because PINs are commonly over shared. Good2Go's digital credential is a unique mobile pass, can only be used one time, and can't be shared.

What happens if customers don’t have a smartphone?

More than 90% of Americans have a smartphone; however, if needed an employee or family member can ‘host’ someone into a Good2Go restroom with their smartphone. Staff can use a manual key at any time to override.

How does Good2Go improve frontline productivity, safety and satisfaction?

Good2Go is completely automated, taking the burden off of frontline staff so they can focus on their essential tasks and ensure great customer service. No longer do staff have to deal with constant key, PIN code, or call button requests and having to judge who gets access. As a result employees are happier with reduced security escalations and facility closures, improving safety and productivity.

Does Good2Go require an app to download?

No. Good2Go has a seamless QR-code and web-app functionality that requires no app downloads.

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